Contact Giga Tires Customer Service
Giga Tires Phone Numbers and Emails
Toll-Free Number:
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(866) 943-4442
Giga Tires Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Giga Tires Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Giga Tires is (866) 943-4442.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 10 minutes.
People call Giga Tires mainly because of return/ replace, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Giga Tires Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Giga Tires is (866) 943-4442.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 10 minutes.
People call Giga Tires mainly because of return/ replace, request for information, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
How to Contact Giga Tires?
Most Popular Number:
| Total calls: 32 | Issues resolved: 3 | Last call: Mar 8, 2026 |
Contact Information
Giga Tires Website:
Giga Tires Help Center:
Corporate Office Address:
Other Info (opening hours):
Phone Hours:
Monday - Friday: 5:00am - 5:00pm
Giga Tires Customer Service Reviews
Customer service did nothing to help me never asked for none of my information you never asked for the tracking number for the return never asked for the order number yeah so I didn't
Three tires showed up to my house, waited four days; the fourth one did not show up. I called Giga Tires; now I have to wait to see if it shows up before they will replace it and send another one. Terrible customer service; I will never use this company again.
Recipients
If I could have a choice, I would rate 0. Here's my very own first time experience , that's probably the only one with giga tires, according to the terrible experience I had.
I ordered 4 tires on Monday 12/1/25, right away I got an email with a tracking number, a couple hours later, update tracking, but all these tracking numbers could not track! BTW, each tire has its own tracking number. I thought maybe too early to track, just wait.. 2 days later I gave them a call 1st time, still could not track them, verified by their customer service member!
I saw others online prices were cheaper, shipping fast, I asked if they could price match, the answer is NO, today's market this is the only company that does not price match! What a dictator! Another 2 days later, another email update tracking , still could not track.. I called them another 2 times, asking them to stop shipping, because according to the tracking, nothing happened..
Fedex only said they had the tires, Since I could not track, I had no idea when these tires would arrive, so I could not stop the Fedex guy from delivering the tires! So the tires were delivered on 12/6/25 Saturday night, it took them a week to deliver within the states! I called them again yesterday,12/8/25 Monday, because their customer service is only from Monday to Friday, asking for return & refund to find out the handling fee, more than 10% of the total cost.. totally crazy!
She said she would request to waive it for me and send me the return shipping label later. And last night I got an email that your order has shipped, what a joke! Today 12/9/25 I called again this afternoon, repeated the whole thing again just like every call, then I got an email that your order has arrived, what kind of system Giga Tire has!?
This guy told me Giga tires have been in business for 20 years when I asked, in fact only about 10 years as I checked. No matter what, they should have established the shipping connection a long time ago, not like the drama I experienced!
I have bought tires going on 3 weeks now even though they say it will ship in 1-2 days of purchase. I have called and spoke with someone and also sent a message through that option which says they will get back to you in 2-4 days.
They didn't help me at all, nor was a message sent back. The last time I spoke with someone, they didn't give me information again. I told them I wanted my order canceled so I could buy tires elsewhere, and they said I couldn't cancel.
Customer service is terrible with this place. Buy tires somewhere else!
Summary of Giga Tires Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Giga Tires?
Return/ Replace Question:
- “I'm calling regarding a return order that was delivered back to your facility and I just need to talk to a live person because in accounting or customer customer service”
- “Return tires”
- “Returns”
Request for Information Question:
- “Calling about my address”
- “I'm looking for the right label to forward the tires to the right address”
- “Information”
Payments and Charges Question:
- “Payment question”
- “Make a payment”
- “Never got a receipt,email or when my tires will be here”
Shipping and Delivery Question:
- “I need a size 305/40R22-114v”
- “Tires delivered to the wrong address the correct address is. 820 Stubbs street Brooksville Fl. 34601”
- “I have not received my tires yet that I ordered last week”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel my order”
- “Cancel tire coverage”
Product/ Service Question:
- “Tire defect”
- “1 tire sent was manufacture defect”
- “Purchase”
Website/ Application Question:
- “Tire install”
Refund Question:
- “Refund”
Cards Question:
- “Need to take something off my card!!”
Other Question:
- “My tires not shopping”
- “Missing tire”
- “One order on a double order”
Compare Giga Tires Customer Service To
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